So much more than traditional customer care! Deskero natively supports Twitter and Facebook, and also offers a great integrated chat: you can manage these brand new channels as easily as all the others!
Explore Deskero, now!A simple Help Desk Software
Who said customer care has to be cumbersome
and sluggish? We focus on elegant simplicity
to offer you a fresh new way of helping out
your clients.
Easy to use, beautiful to look at and packed with
all the features you need, Deskero combines
the elements of a simple help desk
with the most modern channels of communication,
like chat and social networks.
Tailor-made, for you!
We built our software to be both flexible and handy,
and to mold easily around your workflow... but if it’s still not enough, we are right here to create something tailor made, just for your company.
Need custom integration? A completely unique workflow? A very special graphical template? Just drop us a line, and we can make Deskero feel really your own!
Every mouse-click counts!
We are here to simplify your job, and that's
where our Quick Reply function comes in!
Why drag your mouse all over the place,
when you can do everything in a second?
With our support ticket system you can access all your basic actions with a simple touch, without
worrying about complex functions!
Not your everyday, heartless cloud!
Cloud software is just great! So easy to get started with, so simple to use, and completely self-service!
However, we do understand
that sometimes companies need more: they need someone to be there for them, understand their issues and find a new way to ease your pain.
And that’s just what we are trying to do: we are doing our best to offer a different type of service.
We even devised a special “premium” plan for that!
Customer care, on the go!
Your team doesn’t need to be tied down to
a desk in order to delight customers:
being always available doesn’t have
to be such a drag!
All your customers, all your tickets and even
all your chat interactions are always
at the tip of your fingers, thanks to our
great mobile app.
Always there for customer… wherever you are!
What they say about us
“The software really delivers, by bringing together customer care and customer engagement in a single simple tool.”
“Deskero has taken the basic functionality of a help desk system and made it smarter. Final Verdict: Deskero Reimagines Help Desk for Improved Customer Interactions.”
“Deskero is a robust traditional help desk software but with a difference: it is proactive. Deskero encourages its clients to reach out to their customers.”
“What sets the service apart is that it also includes support for social networks, enabling users to automate the importing of any interaction no matter where it’s initiated.”
“Deskero turns customer care into a real dialogue with clients, thanks to native integration with Twitter, Facebook and LinkedIn.”
Beloved clients from around the world
"Deskero immediately improved our customer care service, providing us with an effective and flexible tool to simplify every aspect of both the listening and the engagement of our clients."
"Thanks to Deskero’s flexibility and tailor-made personalization we have significantly improved our help desk. Our clients can now communicate with us through a more direct and professional platform."
Deskero is a full range of services designed to suit your business.
-
Start
Starting your
own business?1st agent
Free!
from 2nd agent
$ 4,00
Discover it now!Discover all basic features for free with our help desk software for small business.
And if you wish to scale,
you can always do it! -
Business
Needing a complete
help desk system?as low as
$ 25,00
per agent per month
with annual paymentDiscover it now!With great social integration and a robust level of configuration, our Business plan can easily adapt to any type of company!
-
Premium
Wanting
something MORE?as low as
$ 90,00
per agent per month
with annual paymentDiscover it now!Our Premium plan offers power features as well as premium service and exclusive software personalization (on request)
Find the best plan for your business!
Come and look at our complete range of subscription plans:
the perfect helpdesk solution is waiting for you!