Developer's Guide

Learn how to configure and use our open APIs, to
freely integrate Deskero with any other software solution!



Field name Description
id auto-generated agent id
name full name
sex m/f
phoneNumber phone number string
faxNumber fax number string
mobileNumber mobile number string
address full address
city city
province province
state two chars iso country code, for example GB
postalNumber postal number string
skypeAddress account skype
msnAddress account msn
gtalkAddress account gtalk
insertDate insert date timestamp
profilePhotoUrl auto-generated photo url, for example
signature agent signature for tickets and replies
memo internal note
language language (en,it,es,fr) for ui and emails
account object with user credentials, see account detail