Developer's Guide

Learn how to configure and use our open APIs, to
freely integrate Deskero with any other software solution!

Knowledge Base items

Detail

Show a single knowledge base item

GET https://api.deskero.com/knowledgeItem/{{knowledgeBaseItemId}}

Headers

Header Value
Authorization Bearer {{bearer}}
Accept application/json
clientId {{clientId}}

Example request

$ curl https://api.deskero.com/knowledgeItem/51cd8af3e4b0e90b324ab778 \ 
  -v \
  -H "Accept: application/json" \
  -H "Authorization: Bearer 58cfg61g-1585-5c72-g35f-7fe76893ed2f" \
  -H "clientId: 51f01687e4b094c81d7b8bcdellef"

Example response

{
  "id": "51b9d6b8e4b0d7cf068b9749",
  "title": "How do I log in?",
  "text": "To sign in all you have to do is inserting your email and your password, and that’s it!",
  "insertDate": 1372425039129,
  "views": 9,
  "insertBy": {
    See agent detail
  },
  "approved": true,
  "featured": true,
  "contributeBy": {
    See customer detail
  },
  "area": {
    See knowledge base area detail
  },
  "tags": [
    See tag detail
  ],
  "attachedDocuments": [
    See attached document detail
  ],
  "votesNumber": 5,
  "votesSum": 25,
  "score": 5
}