Tickets
Reply
Add a reply to the current ticket
PUT https://api.deskero.com/ticket/reply/{{ticketId}}
Headers
Header | Value |
---|---|
Authorization | Bearer {{bearer}} |
Content-Type | application/json |
clientId | {{clientId}} |
Example request
$ curl https://api.deskero.com/ticket/reply/5277c21ce4b0d3bd74d43841 \
-v \
-H "Content-type: application/json" \
-H "Authorization: Bearer 58cfg61g-1585-5c72-g35f-7fe76893ed2f" \
-H "clientId: 51f01687e4b094c81d7b8bcdellef" \
-X PUT \
-d '{
"text": "Problem solved!",
"replyFromOperator": {
"id": "52132fffe4b006e6048bd013"
},
"attachedDocuments": [
{
"documentName": "doc.txt",
"documentType": "text/plain",
"documentBlob":"70726F7661"
}
]
}'
Example response
Reply id
{
"id": "51e56642e4b0f36e576a8f74"
}