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Developer's Guide

Learn how to configure and use our open APIs, to
freely integrate Deskero with any other software solution!

Knowledge Base groups

Detail

Show a single knowledge base group

GET https://api.deskero.com/knowledgeGroup/{{knowledgeBaseGroupId}}

Headers

Header Value
Authorization Bearer {{bearer}}
Accept application/json
clientId {{clientId}}

Example request

$ curl https://api.deskero.com/knowledgeGroup/52b423c3e4b04b021e45b660 \ 
  -v \
  -H "Accept: application/json" \
  -H "Authorization: Bearer 58cfg61g-1585-5c72-g35f-7fe76893ed2f" \
  -H "clientId: 51f01687e4b094c81d7b8bcdellef"

Example response

{
  "id": "52b423c3e4b04b021e45b660",
  "group": "24/7 Support",
  "insertDate": 1387537347269,
  "visibility": "ALL",
  "agentGroups": [
    See agent group detail
  ],
  "customerCompanies": [
    See customer company detail
  ],
  "knowledgeAreas": [
    See knowledge base area detail
  ]
}