| id |
auto-generated id |
| title |
title |
| text |
full text |
| insertDate |
full text |
| text |
insert date timestamp |
| views |
views counter |
| insertBy |
agent who insert or approve the item, see agent detail |
| approved |
approval status, true/false |
| featured |
featured item, true/false |
| contributeBy |
customer who propose the item, see customer detail |
| area |
item's area, see knowledge base area detail |
| tags |
list of tags, see tag detail |
| attachedDocuments |
list of attached documents, see attached document detail |
| votesNumber |
number of votes received |
| votesSum |
sum of all votes received |
| score |
calculated score, votesSum divided by votesNumber |
| visibility |
item visibility |
| agentGroups |
list of agents group who can view this item, see agent group detail |
| customerCompanies |
list of customer company who can view this item, see customer company detail |
