Others
Ticket note
Example response
{
"id": "52bd6d4803647785e90abb34",
"note": "Resolve this!",
"insertBy": "52132fffe4b006e6048bd013",
"assignedTo": "52132fffe4b006e6048bd013",
"date": 1388144315000,
"remindMe": 1388144315000
}
Fields
| Field name | Description |
|---|---|
| id | auto-generated id |
| note | note text |
| insertBy | id of agent who wrote the note |
| assignedTo | id of agent who note and reminder must be assigned |
| date | insert date |
| remindMe | reminder date and hour |