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Developer's Guide

Learn how to configure and use our open APIs, to
freely integrate Deskero with any other software solution!

Knowledge Base groups

Create

Create a new knowledge base group

POST https://api.deskero.com/knowledgeGroup/insert

Headers

Header Value
Authorization Bearer {{bearer}}
Content-Type application/json
clientId {{clientId}}

Example request

$ curl https://api.deskero.com/knowledgeGroup/insert \ 
  -v \
  -H "Content-group: application/json" \
  -H "Authorization: Bearer 58cfg61g-1585-5c72-g35f-7fe76893ed2f" \
  -H "clientId: 51f01687e4b094c81d7b8bcdellef" \
  -X POST \
  -d '{
    "group": "24/7 Support",
    "visibility": "AGENT_GROUPS",
    "agentGroups" : [
      {
        "id": "52bd5c0de4b084c4b57bfe9a"
      }
    ]
  }'

Example response

Created knowledge base group id

{
  "id": "52b423c3e4b04b021e45b660"
}