Do you want to track how many times a keyword is mentioned on social networks?
Enter a search in the social monitor, by hitting the + New Search in the Social monitor menu on the left.
Name your search, for quick reference, and edit all the relevant keywords you want to track.
Choose which Social network to monitor (Twitter and/or Facebook) and, if you choose to use Twitter, you can also select the language, the position and the radius, to make your search local.
You can also access to keyword search through Social monitor tab in the Settings menu.
Click on All searches in Social monitor menu on the left.
Choose a search and click on View button
You can Reply to the conversation and Create a ticket to be more present.
Delete a search.
Click on All searches in Social Monitor menu on the left.
Choose a search and click on Delete button
You can also view the search at first, by clicking View button and the click on the Remove search button.